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Facilities & Services
Airport Facilities

Facilities & Services

A host of facilities and amenities are provided at Ras Al Khaimah International Airport to ensure a pleasant airport experience for each of our passengers.

Duty Free

Duty Free

Shop the world tax-free, open 24/7 in both the Departure and Arrival terminals.

Jewellery

Jewellery

Shamma Gold & Diamonds offers fine gold, diamond and jewellery pieces at the terminal - perfect for a special gift or keepsake.

Cafeterias

Cafeterias

Coffee, quick bites and resto-bars before you fly.

Toy Shop

Toy Shop

Toys, games and gifts for kids of all ages before you fly.

Money Exchange office

Money Exchange office

GCC Exchange offers currency exchange, remittance and bill payment services at the terminal.

Baggage Wrapping Service

Baggage Wrapping Service

SpeedWings offers secure baggage wrapping at the terminal to protect your luggage before check-in.

VAT Refund - Planet Tax Free

VAT Refund - Planet Tax Free

The UAE introduced a 5% Value Added Tax in 2018, but tourists can still enjoy tax-free shopping. Refunds apply to goods purchased during your stay that are exported when you leave. Planet Tax Free is the only operator of the Tourist Refund Scheme.

  • Validate at the Planet counters at Departures, before check-in
  • Scan your passport / GCC ID at the self-service kiosks
  • Export purchases within 90 days of the invoice date
  • Location: Departures, opposite the check-in counters
  • Planet: www.planetpayment.ae · +971 45 864 700
On-site

Passenger services

Baggage Storage

A Lost and Found store is available at the airport.

People with Difficulties

Wheelchairs, Ambu-lift and accessible toilets are available.

Baggage Support

For lost and found baggage assistance, please visit the Departure Terminal.

Police Support

24-hour airport police support is available at the airport.

Smoking Areas

Smoking is not allowed inside the airport premises; special smoking rooms are allocated at both terminals.

Prayer Room

Prayer rooms are available in both the Arrival and Departure terminals, with a mosque near the Departure Parking.

Business Lounge

Business Lounge

A Business Lounge for Premiere class passengers is available, with a capacity to accommodate up to 30 passengers. It offers facilities such as a mosque, free Wi-Fi and TV.

  • For Premiere class passengers
  • Up to 30 passengers
  • Mosque, free Wi-Fi & TV
Medical Services

Medical Services

A nurse is available on duty for any sick passengers, with ambulances and Ambu-lift available. In severe cases, nearby hospitals can be contacted via the emergency hotlines below.

  • SAQR Hospital: +971 7 2223666
  • RAK Hospital: +971 7 2225555
  • SAIF Hospital: +971 7 2223555
  • Al Zahrawi Hospital: +971 7 2288544
Stay connected

Wi-Fi & connectivity

Free Wi-Fi Access

Both terminal buildings offer free Wi-Fi so visitors can stay connected to home or office. Devices need an 802.11 a/b/g-capable wireless network card.

4G Coverage

For mobile and smartphone users, 4G services from both Du and Etisalat are covered within the Arrival and Departure terminals.